To delete your CB&L digital account, you may contact us by sending us a secure message through our digital banking platform, by mail, email, or by completing the form below. If your request is made using the form below, a CB&L representative will reach out to you directly to verify your identity. Please do not send your username or password through email.

Once your application account has been deleted, the deleted user data will be archived by the Association’s service provider, Finastra, to facilitate account recovery purposes only. The archived user data includes information that links the user to the Association and their personalized settings. Archived user data cannot be used to access financial accounts or other protected information. Archived user data is retained indefinitely, until Finastra is no longer our service provider, at which time all data will be permanently deleted. 

Contact Information

701 Belt Line Road
Collinsville, IL 62234
Phone: (618) 344-3172
Fax: (618) 344-3012
Email: depositservices@collinsvillebuildingandloan.com

E-mail is not always secure against interception; therefore, confidential information should not be sent to CB&L via e-mail. If your communication is very sensitive, or includes personal information such as your account numbers, debit card number or social security number, please call us.